Privacy policy.

Who is responsible for your information?

The Camera Desk is a trading name of TMC Capital Ltd, a company registered in England and Wales (company number 07818177). TMC Capital Ltd is the data controller for the personal information covered by this notice.

Contact us at info@thecameradesk.com or write to TMC Capital Ltd, Centre For Advanced Industry, Coble Dene, North Shields, England, NE29 6DE.

What we collect and where it comes from

When you send an enquiry or work with us, we may collect your name, business or production details, email address, phone number, shoot location and dates, crew requirements, correspondence, and any other information you include in a brief. For crew and suppliers, this may also include professional roles, skills, location, availability, portfolio or work history, and booking details.

We receive this information from you, your organisation, referrals, professional contacts and, where relevant, public professional profiles. Our website and hosting providers may also process technical information such as IP address, device and browser details, and security logs when you visit the site.

Please avoid sending sensitive personal information in an enquiry unless it is necessary for your request and you have first discussed it with us.

How and why we use it

We use enquiry and production details to respond, understand the shoot, suggest suitable people and equipment, prepare proposals, and manage bookings. We rely on steps taken before a contract or performance of a contract where you are contracting as an individual, or our legitimate interests in responding to business enquiries and organising production services where you act for an organisation.

We use crew and supplier details to assess suitability, discuss availability, offer relevant work and administer assignments. Our legitimate interest is running a crew sourcing service and matching professional opportunities with the brief; where we contract directly with an individual, we also rely on contract. We keep business records, invoices and any information required to meet legal obligations on that basis.

We use technical and security information to operate, protect and improve the website on our legitimate interests. We will send promotional email only where permitted by applicable marketing rules and will provide an opt-out. Submitting an enquiry does not sign you up to a marketing list.

Who we share it with

We share relevant parts of a production brief with prospective crew and suppliers so they can assess the work, availability and practical requirements. We may share relevant professional crew details with an enquiring client to discuss a suitable assignment. We limit these exchanges to what is needed for the request and booking.

We also use service providers that support our website, forms, email and business administration, including Webflow for hosting and form submissions. Professional advisers and authorities may receive information where necessary for advice, compliance or a legal requirement. We do not sell personal information.

International transfers

Some service providers may process data outside the UK. When UK data protection rules require a transfer safeguard, we use an appropriate mechanism such as an adequacy decision or approved contractual terms. You can contact us for more information about a relevant transfer.

How long we keep it

We keep an enquiry for as long as needed to respond and consider related work, then review and remove it when it is no longer useful for that purpose. We keep booking, financial and project records for the period needed to meet contractual, tax, accounting, insurance or legal requirements, and to handle any dispute. We review crew and supplier contact details periodically and update or delete records that are no longer relevant. The exact period depends on the type of record and the reason it is held.

Cookies and website technology

Our website may use technologies needed to display pages, handle forms and protect the site. We also receive standard technical logs through hosting. If we introduce optional analytics, advertising or other technology that requires a choice under UK rules, we will provide the required information and consent controls before using it. You can also manage cookies through your browser settings.

Your rights

Depending on the circumstances, you can ask to access, correct or erase your information; restrict or object to its use; and receive portable data. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful use. These rights are subject to legal conditions and exceptions.

To make a request or raise a concern, email info@thecameradesk.com. You can also complain to the Information Commissioner’s Office.

Security, changes and questions

We take reasonable technical and organisational steps to protect personal information and limit access to people who need it for the purposes above. We may update this notice when our services or handling of information changes. The date at the top shows when this version took effect.

For any question about this notice or how The Camera Desk handles information, email info@thecameradesk.com.